Unable to upgrade to pro

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dkou
Posts: 1
Joined: Fri Jan 04, 2019 12:31 am

Unable to upgrade to pro

Postby dkou » Fri Jan 04, 2019 12:35 am

Anyone else having an issue upgrading to pro?

I'm getting: " Error, please try again..." after the paypal screen has processed.
I've tried different browsers, different payment sizes etc.
If I try immediately again on any browser it says " Finalizing purchase, please wait..." and it hangs there.

Kind Regards,
Matt
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Zae
Posts: 2
Joined: Sat Jan 05, 2019 7:30 am

Re: Unable to upgrade to pro

Postby Zae » Sat Jan 05, 2019 7:31 am

I'm having the same issue, i get the error posted above or when I try again it seems to hang, saying "Finalizing purchase, please wait".
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Zae
Posts: 2
Joined: Sat Jan 05, 2019 7:30 am

Re: Unable to upgrade to pro

Postby Zae » Sat Jan 05, 2019 11:24 pm

Looks like the issue has been sorted! Good stuff.
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Gramnir
Posts: 1
Joined: Wed Mar 18, 2020 9:40 am

Re: Unable to upgrade to pro

Postby Gramnir » Wed Mar 18, 2020 9:40 am

Im having the same problem now...
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Spamorks310
Posts: 1
Joined: Sat Apr 11, 2020 9:10 pm

Re: Unable to upgrade to pro

Postby Spamorks310 » Sat Apr 11, 2020 9:12 pm

Yup.. same issue here...tried to pay for 6 months...took the payment and then stuck on screen saying processing... waited quite a few minutes was still stuck on the screen. Logged out and signed in.. still saying upgrade to pro... try to do that and says ...cannot process due to duplicate payment. So pay for pro... and do not get pro??
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mesut
Posts: 1
Joined: Thu Apr 23, 2020 11:51 am

Re: Unable to upgrade to pro

Postby mesut » Thu Apr 23, 2020 11:53 am

I made the payment via IOS app and still not upgraded to pro

I checked with the bank about the payment and they also confirmed it
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Muralla
Posts: 1
Joined: Sat Apr 25, 2020 3:01 pm

Re: Unable to upgrade to pro

Postby Muralla » Sat Apr 25, 2020 3:02 pm

Same problem here, also via Apple store
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ATTILAschwanz
Posts: 1
Joined: Sat May 02, 2020 8:54 am

Re: Unable to upgrade to pro

Postby ATTILAschwanz » Sat May 02, 2020 8:58 am

Yesterday I payed for Pro, but I don’t still use Pro Version. WHY!??

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