Game data failed to load

[MeuhMeuh]

Hello,

Today UB asked to download the newer version, which I did. And since then I can't connect to the game, the launcher says "Error, Game data failed to load" "RETRY".
Any idea?

[Lorenzo]

Which version? Mac, Windows or Browser?

Is your antivirus blocking the connection?

[MeuhMeuh]

Hey !

On windows, not browser version.
And nope, nothing is blocked from the Anti Virus..

[Lorenzo]

Can you try pausing the antivirus for a little a see if anything changes? Also can you try the browser version?

[Herminard]

I have identical issue.

[Herminard]

And I also get the identical error when I try to load the .php browser version.

[Lorenzo]

And you already tried pausing the antivirus?

[MeuhMeuh]

Actually I don't have an antivirus I just use windows defender (along with malwarebyte)

[Lorenzo]

It looks like some other people have this issue, only on Windows, although since I cannot reproduce it, it is really difficult for me to understand what is going on.
Have you tried if it works on any other platform (Browser or Mobile device)?

It could potentially also be a Router issue, do you have the ability to test this with a different Router or using the 4g connection on your phone?

[MeuhMeuh]

Actually browser version didn't work earlier but does now.. (on Chrome)
I really don't know about the Router, I've very little knowledge in this stuff ^^'

[Lorenzo]

Ok I am looking into all these issues, one interesting issue that I noticed is that I cannot reproduce the issue by myself, but I see the problem when I enter a room occupied by people that have the malfunction.

[Herminard]

The browser version is now functioning for me too.

[Herminard]

The application still not working. I will test with 4G in the morning.

[Ghast]

New version doesnt allow to me to place models on the field

[Casamar]

I had no problems last night, now the browers version says game data failed to load... I'm using chrome

[MeuhMeuh]

Last version available now works for me !

Thanks a lot