Cannot save any more

[Mystic587]

Hi,

for about three days I cannot save my games any more. I am still able to load saved games and for the first couple of minutes I can save as well. But afterwards the steps of saving are resolved but the "saved" game is the previous one which is also indicated by the save date time. Problem occures when I use the downloaded version as well as when I use the browser version.

[Lorenzo]

What error do you get?

[imperialengineer]

Was this issue ever resolved? I've recently started having a similar problem. Can load a saved game with my army in it, but if I bring my in another army and move things around the save doesn't work. No error, no indication of failure until I try to load the game I saved.

[Wesser]

I have the same problem

I make an army, click save, write a name for the save and push ok.

I get a swirly "thinking" animation as usual, and then it doesn't actually save anything

[Lorenzo]

Wesser, you mean you make an army in the army editor or you try to save an army during a match?

[Wesser]

The latter

The editor works well enough, aka I can make all the models I want.

But when trying to build an army (units, spells, tokens) saving doesn't work

[Wesser]

Any suggestions? Tried again and still cant save "matches"

[Lorenzo]

Hmmm I am not entirely sure why your army is not saving.
Do you know if there is any particular strange character in the model info?

[Wesser]

Not I can see. It randomly made a successfull save after I deployed 2 goblins

I then tried deploying 3 units of the same model, but then it wouldn't save..

[Lorenzo]

Is the problem just with that particular goblin?

[piteglio]

in the past i had a similar problem for a model. it turned out it was caused by the model description. i think i used double quotes (for the Advance characteristics in the model Profile). when i replaced them with two single quotes, things worked again. but maybe in your case it's something else entirely?

[Lorenzo]

Piteglio that’s what I was also thinking, if we can identify what model is causing this, maybe I can also fix the bug.

[Wesser]

Guess I could try and check if there's anything besides commas in the descriptions and delete that

But.. I've been saving before with the same descriptions where it worked...

[Wesser]

I've identified the problem to be a specific unit

Redid it from scratch (Forest Goblin Spears)

Problem persists...

[Lorenzo]

What is the ID of that model and does it have any description?

[piteglio]

ah! that's good news.
it might be a bit tedious, but if you replicated the error, you just have to list exactly all you've done (name, info and each component), then you remove them one by one, to see which one is causing the jamming.
also: so we can see the model using its ID even if it's not saved?

[Wesser]

104526 Forest Goblin

[piteglio]

weird - it does work for me. here's what i've done, see if you can replicate these exact steps:

- find your model (edit army, search "u:wesser", find goblin army, find forest goblin model)
- clone the model (click on model, click clone, select another of your armies)
- start new game and place goblins (select appropriate army, select model, i put in a 5x4)
- save army to a new slot and exit the game
- start new game and load army (a single 5x4 unit) from newly created slot

if you follow these steps, at which point does it stop functioning?
(very cool model, by the way!)