should i be premium user in ub2 or?

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PrincipeDemonio
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should i be premium user in ub2 or?

Postby PrincipeDemonio » Mon Jan 23, 2017 4:53 pm

hey lorez, i have found out a bug i think it is. my premium account on universal battle is Principe demonio, which includes the space between the two words, when i try to use my account on unniversalbattle2 i just can not use spaces. however i typed my name with no space and my password and it worked, the problem is i am a normal user instead premium one. please any solutions?
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Lorenzo
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Re: should i be premium user in ub2 or?

Postby Lorenzo » Mon Jan 23, 2017 5:01 pm

I see you as pro in ub2. Have you tried logout and login again?
And yes, no spaces in username.
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PrincipeDemonio
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Re: should i be premium user in ub2 or?

Postby PrincipeDemonio » Mon Jan 23, 2017 9:51 pm

Image

i tried but it didn't work. idk which is the problem
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Lorenzo
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Re: should i be premium user in ub2 or?

Postby Lorenzo » Tue Jan 24, 2017 3:57 am

I don't understand what is the problem, from this screen it also looks you are already PRO.
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PrincipeDemonio
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Re: should i be premium user in ub2 or?

Postby PrincipeDemonio » Tue Jan 24, 2017 2:01 pm

aaaaaaah, i just realized that i am pro user. i was confused because in ub1 premium users are yellow, same in ub2 however i am gray! excuse me lorenz, i was a litte too fast saying it was a bug, and it was my mistake.

thank you for your help.
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Lorenzo
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Re: should i be premium user in ub2 or?

Postby Lorenzo » Tue Jan 24, 2017 3:45 pm

No problem, I see the confusion and I am going to change it back to yellow in the future.
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snedwos
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Re: should i be premium user in ub2 or?

Postby snedwos » Sat Feb 18, 2017 11:07 pm

I seem to have lost my Pro status on UB2 as well.

When I was playing on the beta it was OK, I managed to make an army, which still shows as my selected army, but now all the pro features are turned off...
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Lorenzo
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Re: should i be premium user in ub2 or?

Postby Lorenzo » Sat Feb 18, 2017 11:13 pm

Did you buy the subscription on ub1 or ub2 and for how long?
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snedwos
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Re: should i be premium user in ub2 or?

Postby snedwos » Thu Feb 23, 2017 7:39 pm

I purchased it on ub1, and it was a permanent sub

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