Lobby does not display anything

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Keumy
Posts: 5
Joined: Tue Nov 24, 2020 5:54 pm

Lobby does not display anything

Postby Keumy » Tue Nov 24, 2020 5:59 pm

Hi there,

The main page of UB simple does not display on my browser (see screenshot: https://photos.app.goo.gl/24C3qkv4myfHd6576)
- several browsers (Chrome + Firfox)
- several wifi networks
- Cleaning my browsing history
- Restarting my computer and my browser
- Seems to work on other computers

My setup has not changed for the past 9months and I have used UB abundantly, I can't find what's not working...

Can you help me out?
Thanks in advance,

Michael
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Lorenzo
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Posts: 188
Joined: Thu Sep 01, 2016 5:37 am
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Re: Lobby does not display anything

Postby Lorenzo » Wed Nov 25, 2020 12:07 am

Have you tried incognito mode?
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Keumy
Posts: 5
Joined: Tue Nov 24, 2020 5:54 pm

Re: Lobby does not display anything

Postby Keumy » Wed Nov 25, 2020 3:05 am

I have, does not work either...
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Keumy
Posts: 5
Joined: Tue Nov 24, 2020 5:54 pm

Re: Lobby does not display anything

Postby Keumy » Fri Nov 27, 2020 10:22 am

Hi Lorenzo,
did you get the chance to figure my problem out?
Thanks in advance,

Michael
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Lorenzo
Site Admin
Posts: 188
Joined: Thu Sep 01, 2016 5:37 am
Contact:

Re: Lobby does not display anything

Postby Lorenzo » Fri Nov 27, 2020 7:27 pm

hi Michael, are you sure it's not a firewall or antivirus issue?
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Keumy
Posts: 5
Joined: Tue Nov 24, 2020 5:54 pm

Re: Lobby does not display anything

Postby Keumy » Mon Nov 30, 2020 2:34 pm

Maybe it is, but the behaviour is the same when I am connected to my iPhone's hotspot :S

It's not an account issue since I can use UB from my iOS apps...
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Keumy
Posts: 5
Joined: Tue Nov 24, 2020 5:54 pm

Re: Lobby does not display anything

Postby Keumy » Mon Dec 14, 2020 11:15 am

Ok so now it works on safari and firefox properly. It seems to be a browser issue then.
I tried cleaning browsing data and re-installing chrome but nothing changes... Any creative ideas?

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